At Netshoppe.co, we are dedicated to ensuring your satisfaction and delivering top-quality products and services. However, we understand that there might be instances when you're not entirely satisfied with your purchase. Our return, cancellation, and refund policy is designed to provide you with a hassle-free experience.

Inquiries and Assistance
If you have any inquiries or require assistance with a return or cancellation, please do not hesitate to reach out to our billing team at [email protected] or simply use the convenient form below. We are readily available to assist you.

Return Policy
Kindly complete the form with the necessary details, including a brief explanation for the return. Upon approval, the refund will be processed back to the original payment method used for the purchase. Please note the following conditions for returns:
Eligibility: Returns are accepted within 30 days of purchase.
Product Condition: The software must be uninstalled from all devices and all associated licenses must be deactivated.
Proof of Purchase: A valid proof of purchase, such as an order number or receipt, is required.
Non-Refundable Items: Certain items, such as software subscriptions that have been used or partially used, may not be eligible for a refund.

Cancellation Policy
We understand that sometimes plans change and you may need to cancel your order. Our cancellation policy is as follows:
Before Download: Orders for digital software can be canceled before the download link has been provided.
After Download: If the download link has been provided and the software has not been downloaded, you may still be eligible for a refund.
Subscription Services: For subscription-based services, cancellations must be made before the next billing cycle to avoid charges.

Refund Policy
We aim to process refunds as quickly as possible. Once your return or cancellation request is approved, the refund will be processed back to the original payment method used for the purchase. Please allow 5-10 business days for the refund to reflect in your account. The refund process is subject to the following terms:
Processing Time: Refunds will be processed within 5-10 business days of approval.
Partial Refunds: In some cases, partial refunds may be issued for software that has been partially used.
Bank Processing: The time it takes for the refund to be credited to your account may vary depending on your bank or credit card provider.

Contact Us
If you have any questions or need further assistance, please contact our billing team at [email protected] or use the form on our website. Our customer service team is dedicated to helping you resolve any issues and ensuring your satisfaction with our products and services.
Thank you for choosing Netshoppe.co for your digital software needs.